Network Issues affecting several US anchorsites
Update - A fix has been implemented and we are monitoring the results.
Dec 18, 2025 - 19:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 18, 2025 - 18:58 UTC
Update - We are continuing to investigate this issue.
Dec 18, 2025 - 18:40 UTC
Investigating - We are currently investigating this issue.
Dec 18, 2025 - 18:38 UTC

About This Site

This page is dedicated to keeping you informed on status updates from Telnyx.

Mission Control Portal UI Operational
Mission Control API Operational
US East Region Operational
US Central Region Operational
US West Region Operational
SIP Trunking - Signaling Regions Operational
US Operational
Europe Operational
Australia Operational
Canada Operational
SIP Trunking - Media Anchorsites Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Amsterdam, Netherlands Operational
Sydney, Australia Operational
Frankfurt, Germany Operational
Toronto, Canada Operational
Chennai, India Operational
Sip Trunking - Applications Operational
MS Teams Operator Connect Operational
Zoom Provider Exchange Operational
Programmable Voice - Voice API Operational
US Operational
Europe Operational
Programmable Voice - Voice SDK Operational
Chicago, IL Operational
Ashburn, VA Operational
San Jose, CA Operational
London, UK Operational
Sydney, Australia Operational
Programmable Voice - TeXML Operational
US Operational
Europe Operational
Programmable Voice - Fax Operational
US Operational
Europe Operational
Inbound Calling Services Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
Outbound Calling Services Operational
Outbound Calling Services - United States Operational
Outbound Calling Services - Canada Operational
Programmable Messaging - 2FA Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Alphanumeric Sender ID Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Long Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Short Codes Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Toll Free Numbers Operational
EMEA Operational
NORAM Operational
LATAM Operational
APAC Operational
Programmable Messaging - Inbound Operational
API V1 Operational
API V2 Operational
Programmable Messaging - Outbound Operational
API V1 Operational
API V2 Operational
Programmable Wireless Operational
Programmable Video Operational
Telnyx Storage Operational
AI Assistants Operational
Qwen/Qwen3-235B-A22B Operational
Numbering Operational
Number Searching Operational
Number Ordering Operational
International Numbers Operational
Porting Operational
Number Lookup API Operational
Intercom Web Application Operational
Cloud VPN Operational
Documents Operational
API Gateway Operational
Platform Operational
API Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 19, 2025
Currently facing issues with "Zoom Provider Exchange"
Resolved - This incident has been resolved.
Dec 19, 11:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 19:46 UTC
Identified - We’ve identified the root cause and we’re working with Zoom to fix it.
Dec 1, 15:19 UTC
Update - We are currently investigating this issue.

This issue continues to not affect calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.
Nov 19, 10:05 UTC
Update - We are currently investigating this issue.

This issue continues to not affect calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.
Nov 18, 14:57 UTC
Investigating - We are currently investigating this issue.

This issue continues to not affect calls on pre-existing "Zoom Provider Exchange" integrations. The current symptoms is that the new integrations cannot be created and previous ones cannot be modified.
Nov 13, 19:50 UTC
Dec 18, 2025
Scheduled API Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 03:00 UTC
Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.
Dec 17, 16:36 UTC
Dec 17, 2025
US Local port activation delays
Resolved - This incident has been resolved.
Dec 17, 17:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 15, 17:17 UTC
Investigating - There are porting order activation delays for US Local phone numbers.

We are currently investigating this issue.
Dec 15, 15:06 UTC
Dec 16, 2025
Telnyx Cloud Storage All Regions Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 12:30 UTC
Scheduled - Possible service degradation due to internal maintenance. The users might experience delays in read and write operations to Telnyx Cloud Storage buckets in all regions.
Dec 15, 18:51 UTC
Dec 15, 2025
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Dec 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 08:02 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.
Dec 10, 15:07 UTC
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Port Activation Delays - US Local phone numbers
Resolved - This incident has been resolved.
Dec 12, 21:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 15:50 UTC
Investigating - We are currently investigating this issue.
Dec 12, 15:14 UTC
3G Signalling Down
Resolved - This incident has been resolved.
Dec 12, 04:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 15:30 UTC
Investigating - We are currently investigating this issue.
Dec 11, 13:46 UTC
Dec 11, 2025
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Dec 11, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 13:00 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Dec 10, 06:50 UTC
Number Search and Ordering Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 07:00 UTC
Scheduled - Our downstream vendor will be conducting maintenance on their services.

During this time, number searching and ordering may be disrupted in the following countries: Switzerland, Norway, Sweden, Denmark, Portugal
Dec 5, 19:25 UTC
Telnyx Cloud Storage Maintenance in us-west-1
Completed - The scheduled maintenance has been completed.
Dec 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 08:00 UTC
Scheduled - Scheduled maintenance for Telnyx Cloud Storage us-west-1 region. No expected disruption. Very slight possibility of service degradation for bucket and object read/write operations in the region during the scheduled time period.
Dec 4, 18:30 UTC
Dec 10, 2025

No incidents reported.

Dec 9, 2025
Intermittent issues editing AI Assistants. Live calls are unaffected.
Resolved - This incident has been resolved.
Dec 9, 18:40 UTC
Investigating - We are currently investigating this issue.
Dec 9, 18:25 UTC
Improve redundancy on 3G Signalling - IMSI2
Completed - The scheduled maintenance has been completed.
Dec 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 10:00 UTC
Scheduled - We will be performing scheduled maintenance to increase the capacity of our 3G network infrastructure. During this window, we will be adding additional signaling links to our existing groups to ensure continued reliability and performance.

Expected Impact: We do not anticipate any impact to services during this maintenance. All traffic will continue to route normally.
Dec 5, 16:33 UTC
Dec 8, 2025
Scheduled maintenance for call-recordings, recorder and recorder_uploader EU/US
Completed - The scheduled maintenance has been completed.
Dec 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 09:00 UTC
Scheduled - Our Telephony Engineers will perform maintenance on our Call Recordings, Recorder and Recorder Uploader services in the Europe/US region. This maintenance should not disrupt service.
Dec 8, 08:36 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Scheduled SIP Trunking Signaling Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Dec 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:30 UTC
Scheduled - Our Telephony Engineers will be performing maintenance on our Inbound SIP proxy servers.
This maintenance will not disrupt service, but you may notice re-registration of your devices during the maintenance, as our primary and secondary SIP IP addresses are moved between hosts.
Dec 4, 16:55 UTC
Outage of Wireless HTTP API service
Resolved - This incident has been resolved.
Dec 5, 12:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 08:24 UTC
Investigating - We are currently investigating this issue.
Dec 5, 08:19 UTC
Voice Services Update - All Regions
Completed - The scheduled maintenance has been completed.
Dec 5, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 14:00 UTC
Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers servers across all regions
Impact: This update is not expected to disrupt service.
Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support
Dec 3, 11:24 UTC
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